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Policy for Protecting Personal Information


Initial Version: April 1, 2005
Latest revised version: October 28, 2008

Policy for Protecting Personal Information

Yamato Global Logistics Japan Co., Ltd. (hereinafter referred to as the "Company") is aware that appropriately handling and protecting information that can identify a specific individual such as a customer or employees' name and address or e-mail address, etc. (hereinafter referred to as "Personal Information") is a corporate social responsibility, and has instituted the following policy.

  1. Compliance with Applicable Laws and Regulations

    When handling Personal Information, the Company will observe all applicable laws and regulations concerning the protection of Personal Information and the Company's internal rules.
  2. Purpose of Use

    The Company shall specify the purpose of use of Personal Information, shall handle Personal Information within the scope necessary to achieve the purpose, and shall not handle Personal Information beyond such scope. Furthermore, the Company shall not handle Personal Information for any other purpose if the purpose of use of specific Personal Information is separately restricted by laws and regulations. Please refer here for details of the Company's purpose of use of Personal Information.
  3. Obtaining Personal Information

    When gathering Personal Information, the Company shall use appropriate and legitimate means within the scope necessary for the operations.
  4. Appropriate Management of Personal Information

    Personal Information shall be kept up-to-date, and the Company shall take measures to prevent unauthorized access to, loss, destruction, falsification, and leaks, etc. of Personal Information.
  5. Restriction on Provision to Third Parties

    The Company shall not in principle provide Personal Information to third parties except when a customer or employee has given their consent or in accordance with laws and regulations, etc.; provided, however, that if the handling of Personal Information is consigned within the scope necessary to achieve the purpose of use, or if shared use between specific parties prescribed separately, Personal Information may be provided to parties other than the Company without the consent of customers or employees.
  6. Supervision of Contractors

    When a third party is consigned to handle customers' Personal Information, the Company shall appropriately supervise such third party so as to ensure the safe management of information at such party such as by entering into a non-disclosure agreement.
  7. Shared Use

    Personal Information shall be shared with Yamato Group companies. Refer here for more details.
  8. Inquiries for the Disclosure of Personal Information

    Any requests for the disclosure, correction, deletion or suspension of use of Personal Information, addressed to us, unless otherwise provided for by laws and regulations, shall be handled promptly by the Company within a reasonable extent. Refer here for more details.
  9. Management Structure

    The Company shall establish an Information Security Committee to strengthen overall initiatives relating to the protection of Personal Information, shall appoint an employee responsible for administration in each department that handles Personal Information, and shall conduct training and education for employees on an ongoing basis.
  10. Continuous Improvements

    In view of developments in information technology and changes in social requirements, the Company shall appropriately review and endeavor to make continuous improvements to the management structure and initiatives in order to protect Personal Information.


October 28, 2008
Yamato Global Logistics Japan Co., Ltd.
(Business operator handling personal information)

If you have any inquiries regarding the handling of personal information please contact the Business Planning Department:
Telephone: 03-5542-8610
Business Hours: Weekdays 9 am - 5 pm

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