A Step-by-Step Guide to Basic Plan
Once you have decided to move overseas there are many things that need to be done. Preparing for the move is one of these things. As sending items overseas takes time, it is important to start preparations well in advance. To ensure a timely delivery, please be sure to plan ahead and give yourself enough time to prepare.
1. Pre-Move Survey
Please decide which items you would like to send overseas.
* It is not necessary to gather all the items that you would like to send in one place. Simply tell us which items you would like to send overseas.
When choosing the pick-up date, please take into account the time required for overseas transport. Please also consider the fact that your goods can only be presented to customs after you arrive in the destination country. It is usual to schedule the pick-up date so that your goods arrive in the destination country at around the same time that you plan to arrive.
Please be sure to check the restrictions on what you can bring into the country as they differ according to each country.
2. Delivery of Packing Materials
We will deliver packing materials (boxes, etc.).
For our overseas boxes, we use specially reinforced boxes for safer transport.
Size Volume 0.1m³
Main uses Suits /
Large items /
Please pack your items and
prepare the packing list and other necessary documents.
Please refer to the information below when packing your belongings.
[Preparing and taping the box]
First fold the small flaps and then the large flaps on the bottom of the box. Tape along the seam where the large flaps meet. Next tape along the edges on both sides (where the small flaps were folded over). Turn the box over and it is ready to pack.
* Please do not prepare the box by folding small and large flaps alternately.
[Wrapping glasses and tableware]
Place on a towel or newspaper and wrap away from you. Next wrap the base and then insert the wrapping inside to protect the rim.
Be sure to place dishes vertically, glasses upside down, and bottles right-side up. Wrap each individual item in a towel or some other form of wrapping, and ensure that they do not knock against each other by placing soft material in any gaps between them.
Make sure that any protruding parts such as handles are protected. For items with lids (teapots, etc.), turn the lid upside down and place newspaper between the lid and pot to prevent breakage.
Breakages can occur when boxes are packed incorrectly. For example, if the box is packed so full that it bulges, or a rattling sound can be heard when shaken, it will need to be repacked. Either reposition the contents of the box or remove some of the contents so that the box does not bulge or rattle.
Please number each box on its top and all four sides. Write “FRAGILE” on the top of the box in red marker if it contains breakable items.
We offer an optional service where our company will wrap/pack items (large furniture, etc.) that you cannot wrap/pack yourself.
Prepare a detailed packing list for each box. You may fill out the packing list in English.Please fill out the Customs forms required for your destination that our staff will bring on the day of the move.We recommend you to take out transport insurance, just in case.
[Sample Packing List]
Our professional staff will handle your belongings with care.
As optional services, we also offer scheduling of the pickup on the weekend and holidays, and removal of unwanted household goods.
4. Customs Clearance
Our staff will handle the Customs clearance process on your behalf both in Japan and overseas.
5. Transport Overseas
Your belongings are transported securely by being palletized and receiving further external packing. Transport by wooden crates can be arranged for distant locations and high value items.
6. Schedule Delivery
Once your belongings clear Customs at the destination, our staff will contact you to schedule the delivery. (Please confirm the delivery address and let us know when you would like delivery scheduled.)
*Deliveries on weekends and holidays are not available in most regions – please contact us for details.
Our professional staff will handle the delivery of your belongings. Please specify where you would like each item placed.
As an optional service, we can unpack and reassemble items such as furniture.
Unpacking and disposal of boxes and packing materials are not included in this service.