PRIVACY POLICY

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Privacy Policy

Date of enactment: August 1, 2008
Date of amendment: May 30, 2017
Yamato Logistics Co., Ltd.
President and Representative Director Koji Homma

Yamato Logistics Co., Ltd. (hereinafter referred to as “Our Company”, pursuing logistics to support the sales strategy of customer companies, distribution reforms and as a solution provider to contribute to the growth strategy of the Japanese economy and enhanced customer convenience, aims to achieve an affluent society.
Our Company ensures appropriate handling of personal information entrusted by our customers, protects against all risks including leakage, loss or damage and unauthorized use, etc. of personal information and to comply with laws and regulations, employs, implements and maintains the following privacy policy:

  1. With the content and scale of the business of Our Company in mind, acquire, use and provide personal information appropriately and in accordance with Japanese Industrial Standards JISQ15001. The personal information acquired is used within the required scope to achieve the Purpose of Utilization and measures are implemented to prevent any use other than for intended purposes.

  2. In tasks involving the handling of personal information, comply with laws and regulations, government guidelines established and other rules and acts conforming to internal rules.

  3. Assign a personal information protection manager by the department handling personal information and strive to ensure appropriate management of personal information. By taking necessary and appropriate security measures and conducting training and enlightening activities for employees, strive to prevent and rectify leakage, loss or damage of personal information handled in Our Company.

  4. Concerning the handling of personal information and the personal information protection management system of Our Company, establish a center to receive complaints and inquiries from persons and respond appropriately.

  5. To ensure measures to protect personal information can be taken appropriately, review the contents of the personal information protection management system and continuously strive to improve the same.

● Contact details concerning the Privacy Policy
<Personal Information Inquiry Center>
Yamato Logistics Co., Ltd. CSR Strategy Unit
YAMATO-GINZA BLDG. 5th FLOOR, 2-12-18, GINZA, CHUO-KU, TOKYO 104-0061, JAPAN
Phone: +81-3-6671-8700, FAX: +81-3-6671-8705
Email: privacy@y-logi.com
* Inquiry handling times: Weekdays (09:00 to 17:00)
* Inquiries concerning products/services cannot be answered.

Abouy The Handling of Personal Information

  1. 1. Purpose of Use of Personal Information

    Personal information (hereinafter referred to as “personal information”) of customers and employees, including executives (hereinafter referred to as “customers, etc.”) shall be used for the following purposes and not any other. Also concerning personal information which involves Our Company handling business entrusted by other business operators, we handle such information within the scope necessary to conduct the businesses in question. Similarly, video footage from security cameras shall be used within the scope necessary for safety management on crime prevention.

    ■ Business description
    (1) Cargo transport handling, marine transport business and other businesses
    (2) Warehouse business, cargo transport handling and other businesses
    (3) Overseas moving business
    (4) Artwork transport business
    (5) Other businesses accompanying and related to the above respective items

    ■ Purpose of use
    (1) To receive applications for products/services
    (2) To provide products/services
    (3) To reconfirm eligibility to use products/services and verify identity
    (4) To engage in market research and data analysis to research and develop new products/services
    (5) To gain information on products/services of Our Company and partner companies, etc. such as sending direct mail, etc.
    (6) To facilitate dialog between those overseeing businesses
    (7) In addition, to conduct various measures to facilitate the relationship between customers, etc. and Our Company
    (8) To ensure safety management for crime prevention

    ■ Others
    (1) When exercising rights and meeting obligations pursuant to commercial law
    (2) When establishing contact with, providing information to and screening employment of those wishing to join Our Company
    (3) When establishing contact with, providing information to and managing personnel matters of our employees.

    When making a notification or public announcement individually when acquiring personal information for a purpose of use other than those specified above, the purpose of use thereby specified shall be the intended purpose of use. Also, to the extent required to achieve the above purposes of use, affiliated companies, sales stores and trading partners, etc. of Our Company (including foreign business operators) may be entrusted.

  2. 2. Restriction of Provision to A Third Party

    We shall not disclose/provide personal information of customers, etc. without the consent of customers, etc. unless otherwise stipulated by law, etc.

  3. 3. Supervision of Trustees

    When entrusting handling of personal information of customers, etc. to a third party, we will supervise such handling appropriately to ensure safe information management can be promoted by the trustee by entering into a confidentiality agreement, etc.

  4. 4. Disclosure Request, etc. of Personal Information

    Notification of the purpose of use; disclosure; revision, addition to or deletion of contents, suspension or cessation of use or suspension of provision to a third party shall be dealt with promptly within the reasonable scope unless otherwise stipulated by law, etc. For details, please contact the following personal information inquiry center:

  5. 5. Management System

    To enhance company-wide personal information protection efforts, we will establish an “information security committee” and assign a manager by departments handling personal information to continuously educate and enlighten employees.

  6. 6. Failure to Provide Personal Information

    The choice of whether or not to provide personal information is left to customers. However, we may be unable to provide part or all of our services to customers who refrain from doing so. Moreover, if you fail to provide the items necessary before concluding a contract, we may refuse to conclude the contract.

  7. 7. Inquiries About the Handling of Personal Information

    For inquiries, complaints or requests concerning the handling of personal information, please contact the following personal information inquiry center.

<Personal Information Inquiry Center>
Yamato Logistics Co., Ltd. CSR Strategy Unit
YAMATO-GINZA BLDG. 5th FLOOR, 2-12-18, GINZA, CHUO-KU, TOKYO 104-0061, JAPAN
Phone: +81-3-6671-8700, FAX: +81-3-6671-8705
Email: privacy@y-logi.com
* Inquiry handling times: Weekdays (09:00 to 17:00)
* Inquiries concerning products/services cannot be answered.

Personal Information Protection Manager
Yamato Logistics Co., Ltd.
CSR General Strategy Manager

<Name of Authorized Personal Information Protection Organization and Complaints Ombudsman>
Name of authorized personal information protection organization: JIPDEC
Complaints Ombudsman: Personal Information Protection Complaints and Inquiries Office
Roppongi First Building, 9-9 Roppongi 1-chome, Minato-Ku, Tokyo, 106-0032 Japan
Phone: +81-120-700-779
* Our Company is the target entity of the above authorized personal information protection organization.
* Inquiries concerning products/services cannot be answered.

Shared Usage of Personal Information within the Yamato Group

The Yamato Group promotes efforts to boost group-wide corporate value through organically combining the management resources held by the respective group companies, developing attractive services to customers and establishing a cooperative relationship among employees, etc.

Accordingly, the Company intends to share the personal data within the Group only on an as-needed basis, limiting the use to the scope as specified below under stricter control and supervision. However, shareholder's personal data is not shared.

The Company will attempt to continue improvements from time to time as needed. Any modification thereof will be announced on this site, etc.

  1. 1. Items of Shared Use

    Name, address, telephone number, E-mail address, date of birth, sex, etc.

  2. 2. Shared Users

    Companies within the Yamato Group

  3. 3. Purposes of Use

    1. (1) To conduct market research and data analysis for studying and developing new products/services
    2. (2) To introduce products/services via direct mails, etc.
    3. (3) To inform and take over the information of inquiries about our products/services from customers between or among the companies of Yamato group
    4. (4) To ensure business performance with our customers in proper and smooth manners
    5. (5) To facilitate dialog between those overseeing businesses
    6. (6) To conduct procedures related to personnel and human resource management
  4. 4. Manager in Charge of Shared Use

    YAMATO LOGISTICS CO., LTD.

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